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KPO,BPO and BPM Services

AcePriori Technologies and Consulting services Pvt Ltd, is a Global IT, BPO/KPO outsourcing company based in Pune, India. We serve any small to large businesses from across the world operating in variety of industries with both B2B and B2C services.

With our data management outsourcing services, you can manage and process your business data efficiently that helps in growth of your company. we provided resources for back office functions, financial and accounting services and more as BPO services that helps you in executing the day-to-day work through professionals and lets you focus on the core business activities. We outsource resources for inbound and outbound calling services.

Nearly outsourcing of routine or peripheral business functions is in vogue. It implies contracting with the third-party service provider, With respect to operations and responsibilities of business processes. A present, there is hardly any multinational company which is left untouched from outsourcing its business operations. Over the time, Business Process Outsourcing (BPO) has gained ample importance, by providing services related to marketing, human resources, customer support, technical support, etc.

Knowledge process outsourcing or KPO is subset of BPO. KPO involves outsourcing of core function which may or may not cost benefits to the parent company surely help in value addition. The processes which are outsourced to the KPOs are usually more specialized and knowledge based as compare to BPOs services included in KPO are related to R&D Capital and insurance market services, legal services, biotechnology, animation and design etc. Are the use the usual activities that are outsourced the KPOs. LPO or Legal process outsourcing is a special type of KPO dealing with legal services. knowledge process outsourcing or KPO is subset of BPO. KPO involves outsourcing of core function which may or may not cost benefits to the parent company surely help in value addition. The processes which are outsourced to the KPOs are usually more specialized and knowledge based as compare to BPOs services included in KPO are related to R&D Capital and insurance market services, legal services, biotechnology, animation and design etc. Are the use the usual activities that are outsourced the KPOs. LPO or Legal process outsourcing is a special type of KPO dealing with legal services.

Sr. No. BPO KPO
1 Definition BPO provides services like on complex areas market research etc.customer care, technical supports through voice processes, telemarketing,sales etc. KPO provides in depthknowledge, expertise and analysison complex areas like LegalServices, Businessand Market Research etc.
2 Stand for Business Processing Outsourcing Knowledge Processing Outsourcing
3 Requires Good communication skills and basic computer knowledge Specialized knowledge
4 Services Low end services High end services
5 Process Pre-defined process Requires application and understanding of business
6 Employees Not so qualified employees Skill and expertise of knowledge employees
7 Expertise in process knowledge
8 Realis on Cost arbitrage Knowledge
9 Driving force Volume driven Insights driven

A BPO is capable of handling both front end and back end operations of an entity.

BPO provides an array of services such as:

AcePriori Provides both front end and back end executives to BPO and KPO.

BPO

Customer care, i.e. call order, help desk, etc
Human resources i.e. recruitment and selection, training and placement , payroll processing, etc
Technical support
Related to finance and accounting
Website services i.e. web hosting, etc.
Transaction

KPO

Investment research services
Market Research services
Data analytics
Business research services
Others Legal Process Outsourcing, Financial Process Outsourcing, Media process Outsourcing

Conclusion:

Almost all the transnational companies. Today, Outsource their non-core activities, just to Pay attention to their primary business. Both forms of Outsourcing work in a B2B Environment where the services provider and buyer of services both are business organizations.

One thing must be kept in mind that KPO is nothing but an extended version of BPO. Over the time, it has been observed that with the expansion of KPO, the BPO is losing.